Shipping times
HOW LONG DOES SHIPPING TAKE?
Delivery takes 4-8 days and in peak seasons up to 2 weeks. This is because we quality check absolutely everything, and in high volume periods this takes longer for us to process. At Shpoky, we partner with global merchants and artisans in order to provide you with the best prices and the most interesting products, at such a great price.
If you are unhappy with the lead times, please contact one of our representatives and they will give you a full refund or cancel your order for you! We want our customers to be happy.
Please contact us prior to returning any item.
Unwanted/Cancelled Purchases
- Must be reported within 14 days of receipt of the item
- Must be received back to us within 28 days of receipt of the item
- Must be complete in or with original packaging
- Must be in a re-sellable condition
- Must be notified prior to return
As per our terms and conditions please return all unwanted items and cancelled orders at your own cost. We advise using a tracked service and all customers should obtain proof of postage. For help returning your item(s) please contact us.